Greenlands Surgery

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Entitlement to NHS Treatment

Anybody in England, whether a resident or overseas visitor, may access primary care services at a GP Practice without charge. No documents are required to register with a GP; however, to facilitate the registration process we would request that two forms of identification are produced, ideally if possible, one should be photographic, and one must contain your address. You may be asked to sign a Practice Form to give your permission for us to retain these documents with your electronic patient record. 

These documents may be used to confirm your details with our local Health Authority. This also helps to ensure the correct matching of your details to any existing NHS record, enabling previous medical records to transfer smoothly between practices. We appreciate your assistance in this matter.

Types of acceptable photographic evidence:

  • Passport
  • Drivers Licence
  • Official ID card from Public Services body; or
  • Student matriculation card (current year)

Other documents for proof of residency that are acceptable are:

  • Recent utility bill (within last 3 months)
  • Council Tax document
  • Television Licence
  • Payslips (last two months)
  • Rent book/agreement (Public Body or Private Landlord)
  • Bank Statement (Name and address section only required)
  • Solicitors Letter (Clearly showing your name and address)

If you are unable to provide photographic evidence then we would request you provide one of the above and one of the following:

  • Birth Certificate
  • Marriage Certificate
  • Divorce Annulment Papers

If you are unable to provide any documentation, then we may still register you. However we may need to contact our Registration Department first, to verify your information with them, and ensure your medical records are not delayed in being transferred to the Practice. This will normally involve a phone call between you, our Registration Department and ourselves. Alternatively we may also email/write to them directly in which case we will require your consent for us to do so.

If you have any questions regarding NHS entitlement, or our Registration Policy please contact the Practice.

Medical emergencies

If you need immediate medical assistance (e.g. because of an accident) telephone 999 – the call is free. An operator will ask you which emergency service you require (fire, police or ambulance). You will need to tell the emergency services what has happened and where you are. If someone is injured and needs to go to hospital an ambulance will arrive and take them to the nearest hospital with an emergency department

If you need urgent treatment but are well enough to travel please make your own way to the nearest Accident and Emergency Department.

  • Welcome to Greenlands Surgery
  • Complaints
  • Entitlement to NHS Treatment
  • Greenlands Surgery Vision & Mission Statement
  • Our Staff
  • Practice Policies
  • Access to your Health Records
  • Accessibility
  • Confidentiality
  • Cookie Policy
  • Privacy Policy
  • Violent and Abusive Patients
  • Website Terms and Conditions
  • Practice Vision Statement
  • Registering with the Practice

Greenlands Branch Surgery
New Waltham Surgery
Greenlands Avenue
New Waltham
Grimsby DN36 4QG
Tel: 01472 220333

Greenlands Main Surgery
Stirling Medical Centre
Stirling Street
Grimsby
DN31 3AE
Tel: 01472 721637

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